Email & text marketing · Orlando, FL
Email and SMS marketing in Orlando that brings customers back
We write and send your emails and texts for you: 2 campaigns a month, plus reminders and win-backs that run on their own. It’s set up in Brevo or the platform you already use, and you see every campaign before it goes out.
$500
per month to start
2
campaigns a month, written for you
3
automations that run on their own
See why our clients trust us
Chris built the website for my financial firm, Visionary Capital. The amount of detail and work he put into my site was incredible. I have gotten so many compliments on it. I would not use anyone else to build a website besides Chris. He’s now handling our SEO, and in just two weeks has already gotten us an online presence that shows up locally in Pittsburgh. He did and continues to do an incredible job, and the site he created brought my vision to life and is a true work of art.
I had the pleasure of working with AvantFlow on my personal UAS imagery business. I found the process refreshing, as the staff truly take the time to understand your business needs from all perspectives. The search engine optimization they provided directly led to more leads for my business, and I had a remarkably high hit rate for those leads as well. As we continue working together, I am looking forward to the innovative website design approaches employed by AvantFlow. These strategies focus on psychological factors, alongside industry-trusted marketing techniques, to optimize the user experience when accessing my services. In short: AvantFlow has been great for my business because they took the time to understand it.
Working with Chris and AvantFlow was a breeze. Chris was able to do a deep dive into my website and give me a concise breakdown. I immediately learned where my website was strong. More importantly, Chris identified areas of opportunity that had not occurred to me. Many of these were items I could fix myself. You won't find a better consultant than Chris and AvantFlow when it comes to building or improving a website.
What's included
What you get each month
Everything it takes to stay in touch with past customers and new leads, done for you.
Setup
Your list, cleaned up and ready
We bring in your customers from your software or spreadsheets, remove bad addresses and duplicates, and sort them by when they last booked.
Campaigns
Two campaigns a month, written for you
Seasonal reminders, slow-month offers, news and tips. Each one is an email, plus a matching text when it fits.
Automations
Three emails that run on their own
A welcome series for new leads, a “time for your tune-up” reminder, and a win-back for customers you haven’t seen in 6 months or more.
Texting
Texts set up the right way
We register your number with the carriers, add an opt-in checkbox to your forms, and only text people who said yes. Every text has a way to opt out.
Design
Emails that look right on a phone
Clean, simple emails with your logo and colors, easy to read on a phone, where most people open them.
Approval
Nothing goes out without your OK
You see every campaign before it’s sent. Reply with changes or a thumbs up.
What we send
Emails and texts that bring customers back
Many of your next jobs are already on your customer list. These are the messages that bring them back.
Seasons
Seasonal reminders
AC tune-ups before summer, heater checks before winter, pool openings in spring.
Due dates
Service reminders
A note when it’s been a year since their last visit, or when a filter or check-up is due.
Slow months
Slow-month offers
A short, simple offer to fill the calendar when the phones go quiet.
Past customers
Win-backs
A friendly check-in for customers you haven’t heard from in 6 months or more.
Which one is right for you?
Email vs text messages
Both reach people who already know you. Here’s when each one works best.
Room to explain
Good for offers, seasonal tips and news, with photos and links. Low cost, and people read it when they have a minute.
Read fast
Text messages
Texts usually get read right away. Best for short reminders with a link to book. Only for people who said yes to texts.
Best fit
Both together
The email tells the story and the text is the nudge. Most campaigns go out as an email, plus a matching text when it fits.
- Email for the details
- Text for the reminder
- One plan, one monthly report
Pricing
What email and SMS marketing costs
One flat monthly price for the work. Your email platform and texts are billed to you directly, with no markup.
On its own or with a plan
$500
/month
2 campaigns a month and the 3 automations, written and sent for you. Plans start with 3 months, then go month to month.
2 campaigns3 automationsMonthly report
More campaigns
$750
/month
4 campaigns a month plus the same 3 automations, for busy seasons or a bigger list.
Your platform and texts stay in your name. Many small lists fit on a free email plan, and texts cost about a cent each.
4 campaigns3 automationsMonthly report
Extras
Custom
quote
Custom automations, like texts that book the job when someone replies, or syncing with Jobber, Housecall Pro or your CRM, are set up as business automation, from $750.
Custom automationsSoftware syncExtra sends
Who you'll work with
Chris Lopez, founder
I write and send your emails and texts myself, set up the automations, and go over the results with you each month. AvantFlow is based in Orlando and works with service businesses across Central Florida and in other states.
How it works
How email and SMS marketing works
Step 1
Check & clean up
We look at your customer list, where it lives and anything you’ve sent before, then clean up the list and set up your account.
Step 2
Build the automations
We write and set up the welcome series, tune-up reminder and win-back, and register your number for texts.
Step 3
Send each month
Two campaigns a month, planned around your busy and slow seasons. You approve each one before it goes out.
Step 4
Report & adjust
A short monthly report: opens, clicks, replies and the jobs we can trace back, plus what we’ll change next.
What your customers get
A reminder that books the job
A short, friendly email with one clear button, and a matching text with a booking link for people who said yes to texts. If they text back, the reply comes to you.
Dana, it's time for your AC tune-up
Matching text
Cool Breeze AC: Hi Dana, your tune-up is due. Pick a time: coolbreeze.com/book. Reply STOP to opt out.
Do you have Tuesday morning?
We do! You're set for Tue at 9 AM. – Cool Breeze team
Sample email and text
Questions
Email & SMS marketing FAQ
What's included in email and SMS marketing?
List cleanup and setup, 2 campaigns a month (an email plus a matching text when it fits), 3 automations that run on their own, and a monthly report. We write, design and send everything, and you approve each campaign first.
How much does email and SMS marketing cost?
$500 a month for 2 campaigns and 3 automations, or $750 a month for 4 campaigns. Your email platform and texts are billed to you directly: many small lists fit on a free email plan, and texts cost about a cent each.
How often should a service business email customers?
For most service businesses, 2 to 4 times a month is plenty. Seasonal and service reminders do most of the work, and sending too often gets people to unsubscribe.
Which email platform do you use?
We usually set you up on Brevo, which handles both email and texts, or we use the platform you already have, like Mailchimp or Constant Contact. The account is in your name, so your list stays yours.
Is it legal to text my customers?
Yes, when it’s done right. You need a registered number and permission from each person before you text them. We register your number with the carriers, add an opt-in checkbox to your forms, only text people who said yes, and every text includes a way to opt out.
How much do the texts cost?
About a cent per text in the US, billed to you by the platform, plus a small fee to register your number with the carriers. We’ll tell you the exact amounts before anything is set up.
What if I don't have an email list?
Most businesses have one and don’t know it: past invoices, your scheduling software, your phone contacts. We pull those together and add a signup to your website forms, so the list keeps growing.
Can you use my Jobber or Housecall Pro customer list?
Yes. We can bring in your customer list from Jobber, Housecall Pro or most other software. Keeping the two in sync automatically is set up as business automation, from $750.
Will my emails go to spam?
We set up your sending properly, clean bad addresses off your list and keep the emails simple, which all help them reach the inbox. No one can promise 100%, so we watch the numbers each month.
Do I get to approve emails before they're sent?
Yes. You see every campaign before it goes out and can ask for changes. The automations are approved once during setup, then run on their own.
How long does setup take, and is there a contract?
Usually 2 to 3 weeks, mostly waiting on the carriers to approve your number for texts. Email can start sooner. Plans start with 3 months, then go month to month.
Do you work with businesses outside Orlando?
Yes. We’re based in Orlando and handle email and texts for service businesses in other states too. Everything is done remotely.
Send a message
Tell us about your business
Pick what you need help with and I’ll reply within 1-2 business days. Prefer the phone? Call or text 407-906-2211.
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